Impacts the following metrics:
- Increase sales velocity, conversions, and average order value
- Reduce support costs
- Increase customer NPS
Integrate LivePerson to chat with customers live. Answer pricing and product questions directly on-site to reduce cart abandonment and increase sales. Plus, LivePerson bots help answer simple questions so agents can manage high-value, complex requests instead.
Your brand, your look and feel
Live Person chat boxes can be tailored to your company's unique branding and business requirements around chatbox visibility, customer authentication and placement in your marketplace.
Sell directly in a conversation
Make it easy for consumers to find the products they need, get answers to questions, and make payments in the world’s most popular messaging channels.
Expedite your sales cycle
Engage potential buyers when their interest is piqued. No form fills, no phone tag — just qualified sales conversations in real time.
Reduce website cart abandonment rates
Answer consumer questions in real time when buying interest is piqued and incentivize the sale by offering promotions to get them one step closer to transacting.